Website FAQ

Equipment

I am looking for radio equipment. Can you assist me?

I am looking to order parts or accessories, what is the procedure?

What is the least expensive radio you have?

Do you sell used radios?

Do you take trade-ins?

Where can I find a manual for my radio?

Do I need a license to buy your equipment?

Portable Radios and Accessories

I need to buy a portable radio. Where do I start?

I have information about the radio I want. What is the next step?

What is an option?

I need portable radio accessories. What are my choices?

Mobile Radios and Accessories

I need to buy a mobile radio. Where do I start?

I have information about the radio I want. What is the next step?

What is an option?

I need mobile radio accessories. What are my choices?

Services

I need an equipment quotation. Is there a way to get it from your company?

How can I determine what my needs are?

I want to evaluate a product before I buy it...

I have a simple question. Can your telecom experts find the answer?

What assistance can you give us with system design?

I need a complete communication system, where can I find one?

I have a special request to make. Can you help me?

My Account

How do I change my customer details?

I forgot my password!

Ordering and shipping

Do you have a physical store I can go to?

Where is my order?

I want to cancel my order...

I need to return an item...

Can I return special order item?

I ordered the wrong manual (software). Can I return it?

I have a radio that needs repair...

The item came damaged in transit. What do I do?

What are my payment options?

How come I cannot pay with a credit card?

What are your shipping carriers?

What does it mean 'not offered for sale in the U.S.A.'?

Why would you not ship some equipment to my country?

International

Do you have a local representative in my country?

Will you ship internationally?

What do I need to know when placing an international order?

Other

What is F/X Converter?

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